1. Agreement
These Terms of Service ("Terms") govern your access to and use of helioshq.org and the Helios AI commodity forecasting and supply-risk platform (the "Service"), operated by Helios AI, Inc. ("the Company," "we," "us," or "our"), located at 80 South Eighth Street, Suite 900, Minneapolis, MN 55402. By accessing or using the Service (including requesting early access, registering for an account, or accessing forecast data via the API) you agree to be bound by these Terms. If you do not agree, do not use the Service.
If you are using the Service on behalf of an organization (such as a food company, trading firm, or procurement team), you represent that you have authority to bind that organization to these Terms.
2. Use of the Service
- You must be at least 18 years old and, if using on behalf of an organization, authorized to enter into contracts on that organization's behalf.
- You agree to use the Service only for lawful business purposes, specifically to access commodity price forecasts, supply-risk scores, and freight and yield signal data as permitted by your subscription tier.
- You agree not to use the Service to interfere with its operation, to attempt to gain unauthorized access to systems or data, or to harvest or copy forecast data in bulk outside of your API entitlement.
- You may not resell or sublicense access to the forecast data streams or API to third parties without the Company's prior written consent.
- You may not reverse-engineer the forecasting methodology, scrape the website in excess of your API tier, or build a competing product from our data.
- API usage is subject to the rate limits of your tier (5,000 calls/month for Trade; unlimited for Desk). Exceeding limits may result in throttling or account suspension.
3. Intellectual Property
The Service, including all forecast models, signal-blending methodology, software, text, graphics, and trade dress, is owned by the Company or its licensors and is protected by U.S. and international intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the forecast data for your internal procurement and trading decisions during your active subscription. This license does not include any right to redistribute, republish, or incorporate the data into a commercial data product sold to others.
4. User Content
You are responsible for any content you submit through the Service, including via account registration, contact forms, commodity coverage requests, or email. You represent that you have all necessary rights to submit such content. You grant the Company a limited license to use, store, and process the content as necessary to provide the Service and respond to your inquiry. The Company does not use submitted content to train machine learning models without your explicit written consent.
5. Forecast Data: Not Investment Advice
Commodity price forecasts and supply-risk scores provided by the Service are informational tools intended to support procurement decision-making. They are not investment advice, financial advice, or trading recommendations. The Company makes no representation that any forecast will be accurate, and past forecasting performance does not guarantee future results. You remain solely responsible for your procurement and trading decisions. The Company is not registered as an investment adviser and the Service does not constitute a commodity trading advisory service under the Commodity Exchange Act.
6. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF FORECAST DATA. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE, INCLUDING ANY LOSSES FROM PROCUREMENT OR TRADING DECISIONS MADE IN RELIANCE ON FORECAST DATA. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE THREE MONTHS PRECEDING THE CLAIM OR (B) USD $100.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.
8. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, or (c) your violation of any third-party right.
9. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, for any reason including violation of these Terms or non-payment of subscription fees. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period. Sections that by their nature should survive termination will survive (including Sections 3, 5, 6, 7, 8, 10, and 11).
10. Governing Law; Dispute Resolution
These Terms are governed by the laws of the State of Minnesota, without regard to its conflict-of-law principles.
Informal Resolution. Before filing a claim, you agree to contact us at [email protected] and attempt informal resolution for at least 60 days.
Arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered in Minnesota, USA under the rules of the American Arbitration Association ("AAA"). Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. You and the Company each waive the right to a jury trial and the right to participate in a class action.
Exception. Either party may seek injunctive relief in a court of competent jurisdiction located in Minnesota, USA for intellectual-property infringement or unauthorized access to the Service.
11. Changes to These Terms
We may update these Terms from time to time. Material changes will be posted with a new "Last updated" date. Continued use of the Service after the effective date of the updated Terms constitutes acceptance.
12. Contact
Helios AI, Inc.80 South Eighth Street, Suite 900
Minneapolis, MN 55402
Email: [email protected]
Phone: +1 (612) 214-0168